Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please use the contact details available on our website.
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back without a prior return request will not be accepted.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect so that we can resolve the issue.
Exceptions and Non-Returnable Items
Certain types of items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, and gases. We also cannot accept returns on sale items or gift cards. Get in touch if you have questions regarding a specific item.
Exchanges
The fastest way to secure a replacement is to return the current item and, once accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return. If approved, your original payment method will be refunded within 7 days. Please note that processing times vary by bank or credit card issuer.